🛡️ Safe Gaming Policy

fbbaji Responsible Gaming — Your Safety Is Our Responsibility

Gaming should always be enjoyable. fbbaji gives you deposit limits, self-exclusion and time control tools to keep you aware and safe.

For ages 21 and above only

What Is Responsible Gaming and Why Does It Matter?

Gaming at fbbaji is a form of entertainment — not a source of income. Responsible gaming means you enjoy games consciously, within your means. Ensuring this is both our duty and yours.

For many people online gaming is an enjoyable experience, but for some it can turn into an addiction. fbbaji believes that every player's mental wellbeing and financial safety are the highest priority. That is why we provide multiple safety tools and support systems.

Remember — gaming is only enjoyable when you are fully in control and spend only money whose loss will not affect your daily life.

Remember: Gaming is a leisure activity. It is not a way to earn income or repay debt.
Age limit: fbbaji is for individuals aged 21 and above only. Gaming by minors is strictly prohibited.
Need help? Our 24/7 Bengali live chat support is always by your side.

Our Safety Tools

fbbaji provides you with powerful tools to keep your gaming in check. Using these tools, you can enjoy a safe gaming experience.

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, you must wait through a set cooling-off period — which protects you from impulsive decisions.

Deposit Control Financial Protection

Temporary Break (Time-Out)

If you feel you need a little rest, you can take a temporary break from your account for 24 hours to 30 days. During this time, access to your account and playing will be completely suspended. Once the break ends, you can play normally again.

Temporary Break Mental Rest

Self-Exclusion

If you want to stay away from gaming for a longer period, apply for self-exclusion. With this option, your account will be deactivated for 6 months to 5 years. Contact live chat and our support team will help you complete the process.

Self-Exclusion Long-Term Protection

Session Time Alerts

It can be hard to stay aware when a gaming session runs long. Our reality-check feature reminds you every 30 or 60 minutes how long you have been playing and how much you have spent. This ensures mindful gaming.

Time Alert Session Control

Set Loss Limits

You can decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, no further bets can be placed during that period. This tool is especially effective at reducing financial loss.

Loss Control Budget Protection

Transaction and Gaming History

You can view your complete gaming and transaction history in your account at any time. How much you deposited, how much you withdrew, which game you played and for how long — all information is displayed transparently. This is very helpful for understanding your own gaming patterns.

Transparency History Review

Warning Signs of Problematic Gaming

Gaming addiction builds up gradually and it can often be hard to recognise on your own. If you notice the following signs in yourself, it is time to seek help.

Watch for these signs

  • Being unable to stop gaming or repeatedly breaking your own resolutions
  • Betting more to try to recover money you have lost
  • Lying about or hiding your gaming activity
  • Becoming isolated from family, friends or work
  • Taking on debt or spending savings to fund gaming
  • Feeling restless or irritable when not gaming
  • Neglecting daily responsibilities

Check Yourself

Ask yourself these questions before each gaming session.

  • Am I playing only for entertainment?
  • Have I set my budget in advance?
  • Can I accept a loss without difficulty?
  • Is gaming not affecting my family life?
  • Can I stop at a set time?
  • Are my daily expenses kept separate from gaming?
  • Am I in a healthy state of mind?
  • Are family or friends concerned about my gaming?
If most of these answers are "no", contact our live chat immediately. Seeking help is not a weakness — it is an act of courage.

How to Enable Safety Tools

1

Log in to your account

Log in to your fbbaji account and go to the profile menu. Look for the "Responsible Gaming" section there.

2

Choose the tool you need

Deposit limit, loss limit, session time, time-out or self-exclusion — select the right tool based on your needs.

3

Set your limit

Set the amount or time and confirm. Most limits take effect immediately. There is a 24–72 hour waiting period to ease a limit.

4

Live chat if you need help

If you have trouble setting things up yourself or want to apply for self-exclusion, contact our 24/7 Bengali live chat. We will help you complete the process.

Protection for Minors

Gaming at fbbaji is for ages 21 and above only. Creating an account or gaming by minors is strictly prohibited.

If there are children or teenagers in your home, take the following steps:

  • Never share your login details with anyone
  • Do not leave the gaming app open in front of children
  • Use parental control software on your devices
  • Always log out after each gaming session
  • If a child gains access, notify live chat immediately

🤝 Our Support Team Is Always Here

Our expert team is ready to help with any concerns or issues related to gaming. Our goal is to support you, not to judge you.

Live Chat: Talk to us directly in Bengali 24/7
Email: [email protected]

The Golden Rules of Safe Gaming

Following these simple rules will keep gaming enjoyable at all times.

Set your budget in advance

Decide how much you will spend before you start gaming. When you reach that limit, end the session — whether you are up or down.

Do not play when angry or upset

When you are emotionally unsettled, your ability to make decisions weakens. Play in a calm and positive state of mind.

Put family first

Gaming should never take priority over family, work or health. Keep a healthy balance.

Treat gaming as a reward

Let gaming be a special leisure activity. Enjoy it as a pleasure for special moments, not as a daily habit.

Common Questions About Responsible Gaming

Answers to the questions we are asked most often about responsible gaming.

Yes, you can set daily, weekly or monthly deposit limits from your account settings. Once a limit is set, it takes effect immediately. However, to increase a limit, you must wait through a set cooling-off period, which protects you from impulsive decisions.

Self-exclusion is a serious protective measure that lets you completely deactivate your account for a set period. This period can range from 6 months to 5 years. To apply, contact our 24/7 live chat — our support team will help you complete the process. During the self-exclusion period, no betting or deposits will be possible.

A time-out is a temporary break — usually from 24 hours to 30 days. It is suitable when you feel you need a short rest. Self-exclusion is long-term protection — from 6 months to 5 years. If you feel gaming is becoming a problem or you cannot stop, self-exclusion is the better step.

To play at fbbaji, you must be 21 years of age or older. Age is verified at the time of account registration. Gaming by minors is strictly prohibited and we enforce this rule firmly.

First, recognising it takes courage. Contact our 24/7 live chat immediately or send an email to [email protected]. Our trained support team will help you apply self-exclusion or take other protective measures. Our goal is to support you, not to judge you.

Yes, any withdrawable balance in your account at the time of applying for self-exclusion will be paid out. Contact live chat for more details. Our support team will guide you through the entire process.

If you suspect a family member has a gaming problem, talk to them openly. Email [email protected] to describe the situation — we will discuss how we can help. Your identity will be kept confidential.

Play responsibly,
enjoy the experience

Gaming at fbbaji is not just about winning — it is a safe, enjoyable experience. Use our safety tools and game with awareness.

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🛡️ Remember

Gaming is for entertainment. If you run into trouble, contact our live chat — we are always here.

For ages 21+ only.